If you need help or have any technical questions about implementing the Mobile Connect service in your service/application, please contact the Mobile Connect Service Desk.
02:00 – 18:00 (UK time) Monday – Friday.
Issues reported outside these times will be picked up during the next business day.
Please send support emails to:
Live Chat & Phone
If you prefer to speak to our support team directly, Live Chat is available during the hours 02:30 – 17:30 (UK Time), Monday – Friday.
Please note that Live Chat is not currently supported for Microsoft I.E. or Edge browsers.
For your convenience we also have two telephone numbers you can reach us on:
||+44 (0) 207 8320348
||+85 (0) 239 605094
Or you can contact us by filling in the form below.